1. How do I track my order or check the status of it?
Orders can be tracked and the status viewed by clicking on the ‘Order Status’ link in the menu at the top of each page. If you need additional assistance with your order, please use the ‘Contact’ menu option above.
Typically, most items ship within 3-5 business days. Please be patient with us as we strive to provide a high quality product to every one of our customers. When your product is shipped you will receive an email indicating so, then you will see when the carrier is delivering your item.
Corporate Gifting Inquiries
If you would like more information regarding our corporate gifting program please click here for more information
If you own a specialty gift store or boutique and would like to carry Kander products at your store, click here for more information.
If you do not love your purchase, it can be returned within 30 days of purchase for a full refund or exchange. click here to contact us and start the returns process.